Born Different, Drive Xcellent
GENERAL RUBBER (THAILAND) CO., LTD.
IMPORTANT SAFETY RECALL
NHTSA Recall No. 26T008
This notice applies to Xcellent Roadbreaker A/T tire, size LT305/65R17 (“Recalled Tire”).
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Dear Xcellent Roadbreaker A/T tire, size LT305/65R17 Customers:
General Rubber (Thailand) Co., Ltd. (“General Rubber”) has decided that Xcellent Roadbreaker A/T tires, size LT305/65R17 with Tire Identification Number ending in “4324” (the manufacturing production week) fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 139 (New Pneumatic Radial Tires for Light Vehicles).
What is the Noncompliance?
Due to an isolated issue during the manufacturing process, Recalled Tire may experience separation of inner liner and cracking in the tread, which may cause decrease in tire pressure and vehicle crash without prior warning.
What Tires Are Affected?
|
Brand |
Tire Line |
Tire Size |
DOT/TIN Code |
DOT Date (WWYY) |
|
Xcellent |
Roadbreaker A/T |
LT305/65R17 |
045 KLFF9L |
4324 |
No other tire sizes, production periods or product lines are affected.
What Should You Do?
If you own one or more of the Recalled Tires, you will receive a full refund for the purchase price upon presenting the purchase receipt and the Recalled Tire at the distributor location, shown below:
Xcellent Tire & Wheel, Inc.
3102 Miller Park S., Suite 100
Garland, TX 75042
(214) 299-9572
Alternatively, you can return the Recalled Tires at your place of purchase at one of the following authorized dealer/retailer:
- BB Wheels, LLC;
- Jee Wholesale Tires, LLC;
- Magness Tire Company, LLC;
- Tom Fouts Tire, LLC
Reimbursement
If you have already replaced a Recalled Tire, you may be eligible for reimbursement. Submit a copy of your replacement tire invoice/receipt before September 1, 2026 to the following address for reimbursement:
Xcellent Tire& Wheel, Inc.
3102 Miller Park S., Suite 100
Garland, TX 75042
If after attempting to have your tires refunded you believe you have not been able to have your recall remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9159 or go to http://www.safercar.gov) http://www.safercar.gov.
We apologize for any inconvenience. Thank you for your attention to this important matter. Your continued satisfaction is of the utmost importance to General Rubber (Thailand) Co., Ltd.
Sincerely,
General Rubber (Thailand) Co., Ltd.
